From years of experience assisting clients like you with storm related work, we have created a step-by-step process to help you with filing an insurance claim.

1. Have your home inspected by our qualified field staff, before filing a claim. This helps inform you of the damages and severity of the claim.

2. You will be provided with photos and insight of the affected areas.

3. Contact your insurance company’s claims department via the 800-claim number. If a dedicated claim phone number is not available then contact your agent.

4. The claims representative will process the claim, asking for – date of loss, type of damage, contractor involved, estimates, etc…AN ESTIMATE IS NOT REQUIRED TO FILE A CLAIM.

5. An adjuster, assigned to your claim, contacts you to schedule an appointment for the inspection. Gather the name and contact information of the adjuster in case weather postpones the inspection.

6. To coordinate the inspection with our staff, contact our office (770-772-0663) with the time and date of inspection, and the adjuster’s information.

7. During the inspection, it’s important that all damages are documented and accounted for. Inaccurate measurements and incomplete scope of repairs can negatively impact your insurance claim. We’ll be there to help you recover your losses.

8. Once approved, an estimate is documented and mailed with a check for repairs by your insurance company. Most companies depreciate their estimate; however the depreciated amount is typically recoverable after the repairs have been made.

9. We meet again when you have received the estimate to discuss the installation process. We’ll also compare notes making sure that the scope of work from your insurance company is accurate.

10. After educating you on our installation procedures and completing the paperwork, we will assist you with recovering the depreciated funds.